'The most basic of all human needs is the need to understand and be understood. The best way to understand people is to listen to them.' Ralph G. Nichols
Would you like open communication, focused solutions and connected teams? And save time and money on projects?
Do you want to hear what is working and what is negatively impacting the business? How can your business work better at these challenging times?
Healthy communication is a powerful process to bring sucess to your projects...in as short as 90 minutes. Build stronger relationships with yourcolleagues and clients with... Healthy Communication
Would you like more connected teams? Want conflict exploration, co-visioning and decision-making to flow more productively in a healthy communication process?
In an average of 90 minutes, participants will experience a huge leap forward in authentic team rapport which leads to open, honest sharing. Sam will facilitate a trusted team communication process, uncovering blocks to success and empowering groups to connect for effective solutions. Your team will develop a deep understanding and generate ideas in a safe space
where everyone can be heard.
Open and honest communication is healthy communication. It leads more quickly to a mutual understanding and respect for a difference in views, interests and needs, generating better solutions and ideas. In a workplace rich with Healthy Communication, there is more cooperation, harmony, and productivity and less competition… keeping the workplace stronger and more successful and diverse.
Most people strive to do their best and will volunteer rich valuable information if given the right attention. Listening well enables you to acquire knowledge so that you can make decisions that benefit your business and move forward in a more productive way. Give someone a chance to share in a non-judgemental and safe space and they will provide you with invaluable information. You can improve morale and productivity by understanding what motivates, what is working and what is not. Employees will share in the right facilitated space
... happier staff lead to happier clients and customers.
With a 30 year corporate background, Sam gives tangible and practical advice so everyone can take immediate action, work smarter and access more happiness and health.
What are the benefits of of Healthy Communication?
Why does it work?
What is involved?
What happens in a Healthy Communication Session?
Develop Rapport and Engage Teams
Plan Projects and Problem Solve
Generate Ideas and Uncover Blocks to Success
In each session, a Council Practice is facilitated, recognising that each voice needs to be heard and we can embrace differences and find our own voices while opening up to others. The practice of council comes from the time-honoured process used by First Nations and indigenous cultures to generate solutions using a non-hierarchical circle of communication. This deep form of listening can connect people authentically in a way that strengthens relationships and builds stronger teams. Conflict exploration, co-visioning and decision-making flow more productively in the council environment. Communication between team members also flourishes more readily when council practice is embraced.
If you are clear and perceived as open and honest in the way you communicate, it increases the chance that the person or group with whom you are communicating will want to reciprocate, leading to a healthy dialogue. Clear, open and honest communication is healthy communication and conveys authenticity and integrity, which are essential foundations for true collaboration in the workplace. It leads more quickly to a mutual understanding and respect for differences in views, interests and needs, generating solutions and ideas and leading to increased productivity.
At the beginning of the workshop, there is an exploratory discussion by all regarding what needs to be explored in the Healthy Communication space. What are the blocks and desired outcomes?
Basic intentions are agreed upon. There are four intentions that hold the space together, which, when observed, create safety and allow truth and trust to build in this powerful practice.
Attentive listening and Seeking understanding and accepting others as they are, staying present and centred and giving our full attention helps everyone to express themselves more easily.
Speaking from the heart and using “I” statements. Anything that can be felt can be communicated, and anything that can be communicated can be managed. This opens the space for being heard and makes the session about being interactive rather than reactive. From this space, you stay engaged and connected. ‘Speak your mind but let your heart do the talking’. Letting the heart speak where difficulty resides is leading from within.
Being of lean expression helps us to attend to what is important and recognise that our truth does not need to be reinforced by repetition, since we are being heard. It allows time for all to share.
Spontaneity. Avoid planning what, or rather, how you will speak. Focusing on your own story while others are speaking reduces your capacity to listen. Spontaneity encourages playfulness and realness and allows the “voice” of the moment to be free.
Sam is the facilitator, who helps co-create a safe space to allow honest, healthy communication to flow and the participants to engage in the common goals of the sessions.
How Healthy Communication was born
Sam’s previous roles witnessed her to the experiences of workers holding back valuable ideas and costly insights. Witnessing a loss of more than $1.5 million in project costs, despite executives voicing their concerns and not being heard, led her to explore and learn The Way of Council Communication (visioned into Healthy Communication by Sam). Hierarchical team structures can mean that honest sharing does not take place in team meetings—instead, valuable work insights are voiced in corridors and other informal workplace environments, leading to loss of profit, ideas and trust. A non-hierarchal communication process is often invaluable and far-reaching. Sam has facilitated for a number of organisations where privacy and confidentiality are utmost, such as C-suite and stakeholders. Her process deepens working relationships and aids in future communication and collaboration. It facilitates emotional understanding and connection, brings workers together and creates acceptance of each other for who we are and what we voice.
Way of Council
Healthy communication involves powerful steps from a number of processes, such as:
Council is a practice of speaking and listening from the heart. The ancient form of Council is a practice that moves us to a deeper level of communicating. It supports diversity in ourselves and each other... creating the possibility for truly engaged relationships.
Sam has explored, learnt and faciliated the Way of Council process with a number of groups. Deep honest sharing, clarification, new ways of understanding and moving forward has emerged in ALL CASES.
Non-violent Communication, a powerful communication model, developed by Marshall Rosenberg, PhD.
An emphasis on deep listening, NVC creates a path for reconciliation and uses a major focus on authenticity.
What is stress?
Stress: ‘the adverse reaction people have to excessive pressures or other types of demand placed on them’.
Employees feel stress when they can’t cope with pressures and other issues. Employers should match demands to employees’ skills and knowledge. For example, employees can get stressed if they feel they don’t have the skills or time to meet tight deadlines. Providing planning, training and support can reduce pressure and bring stress levels down.
In the workplace, six main areas of work design which can effect stress levels:
* As defined by the HSE (correct as of Sep 2020)